Operational bulletins


PetSafe Restrictions in JAX, ORF and RIC     05/23/19

Due to high summer temperatures and other prevailing airport conditions, United is implementing restrictions on PetSafe shipments arriving and departing in specified airports during certain hours of the day as detailed below.

Restrictions apply in the following airports:
-- JAX (Jacksonville, FL)
-- ORF (Norfolk, VA)
-- RIC (Richmond, VA)

Restrictions apply from May 23 through September 15, 2019.

Restrictions apply daily between 10:00 a.m. and 7 p.m. EDT.

No PetSafe shipments will be booked, loaded or transported on flights scheduled to depart from or arrive in JAX, ORF and RIC during the restricted period noted above.

The only exception to the restrictions noted above are PetSafe shipments accompanying passengers traveling on the same flight -- if reservations for the passenger and PetSafe shipment were made and confirmed prior to May 23, 2019.

United Cargo regrets any inconvenience caused by this restriction.





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