Products & shipping

  • Products

    Learn about our special air cargo products, customized to provide value for our customers.

  • Shipping guide

    Find shipping tools such as pallet, container and aircraft specifications, and calculate a shipment’s dimensional weight. In the shipping guide, you can also learn how to participate in the IATA e-Freight initiative.

  • Special handling

    Choose from a list of services designed to provide special handling for your sensitive shipments including produce, perishables, flowers, seafood and hazardous goods.

  • Claims

    We comply with IATA’s standard limits of liability for shipments and contracts to offer additional shipment insurance and provide even greater peace of mind. Should you need to complete a shipment claim, instructions can be found here.

  • Getting started with United Cargo

    Shipping with us is easy. To take advantage of the many valuable online services offered at, register for access today.

  • Rules and regulations

    Your source for rules and regulations for shipment acceptance, rates, packaging and labeling, payment methods, security, international shipping, customs clearance, overtender and hazardous materials.