TempControl

United Cargo knows that as scientific discoveries advance, so do the needs of your cold chain shipments. That’s why we made customer-specific processes and procedures the foundation of TempControl program, with a dedicated 24/7 TempControl Tower and enhanced ground facilities in key pharmaceutical locations

Whether your temperature needs are cool or controlled
room temperature, TempControl shipments receive priority
handling from our facility to our aircraft and back.

For pricing, reservations or additional information contact us.

View the global TempControl network

Your benefits

Our unique and comprehensive process focuses on care and precision to safeguard your cold chain shipments across our global network

  • Temperature security

    • United Cargo elevates the management of your temperature-sensitive
      shipments through our end-to-end, SOP-governed processes that keep
      the shipment integrity top of mind.
  • Service and expertise

    • Our quality commitment combines superior performance, continuous
      oversight and 24/7 communication to protect your pharmaceutical and
      life science products at every point in the cold chain.
  • Solutions by segment

    • Ambient: 15˚C to 25˚C (59˚F to 77˚F)
    • Cool: 2˚C to 8˚C (36.6˚F to 46.4˚F)
    • Frozen: -25˚C to -10˚C (-76˚F to -22˚F)

See more healthcare solutions

TempControl Services

Intentionally left blank All CSafe, Envirotainer,
PharmaPort360, SkyCell,
and va-Q-tainer Bookings
Passive
Bookings
Boarding priority Highest High
Control tower booking management
TempControl's 24/7 team provides expert guidance on
planning and booking the optimum route for your
shipment.
   
Control tower oversight
Shipments are tracked throughout their journey, with
status provided 24/7 by our specially-trained
TempControl Tower.
   
Just-in-time running
Dedicated personnel ensure shipments are delivered
planeside just-in-time for departure, minimizing
exposure. At arrival, shipments are expedited off the
plane to safe temperature-controlled storage at the
warehouse.
   
Temperature-controlled storage
Our certified TempControl handling locations offer
controlled room temperature, cool, and frozen storage
options for your transiting shipments.
   
Customer-tailored SOP
Standardized processes and procedures designed with
your shipment in mind, and contingency plans based on
specific temperature ranges. Aligned with IATA Chapter 17 standards.
   
EZ SOP
Our standardized processes, procedures, and
contingency plans based on specific temperature
ranges and aligned with IATA Chapter 17 standards.
   
Temperature monitoring
Proactive temperature readings are logged and
reported at critical points throughout the shipment's
journey.
   
Thermodynamic management
Highly trained, professional personnel ensure your
valuable cargo remains safe throughout its journey.
Battery checks, re-icing, and corrective actions taken on
shipment as required.
   
Lease management
Leasing of temperature-controlled units is arranged and
provided on customer request.
   
Unit repositioning
Repositioning is performed by United for customer-
leased units following the completion of a shipment,
utilizing our global TempControl network.
   

Units approved and available for lease through United

  • CSafe RKN
  • SkyCell 2500C
  • CSafe RAP
  • SkyCell 2500CRT
  • Envirotainer RKN e1
  • Sonoco PharmaPort® 360
  • Envirotainer RAP e2
  • va-Q-tainer EUROx
  • Envirotainer RKN t2
  • va-Q-tainer USx
  • Envirotainer RAP t2
  • va-Q-tainer XLx
  • SkyCell 1500C
  • va-Q-tainer TWINx
  • SkyCell 1500CRT

GPS and tracking devices accepted

  • 7PSolutions GD100
  • FedEx SenseAwareSM 3000
  • 7PSolutions GL200-Tracker
  • FedEx SenseAwareSM 1000
  • 7PSolutions GL300W
  • FedEx SenseAwareSM 2000
  • CalAmp CS Ion Bluetooth Tag
  • Kirsen A-Type
  • CalAmp SC1000/1004
  • Moog Crossbow ILC2000
  • CalAmp SC1100/1102
  • OnAsset SENTRY 400 FlightSafe
  • CartaSense U-Sensor/CCM
  • OnAsset SENTRY 500 FlightSafe
  • Controlant EHF Model CO 10.01
  • Sendum Wireless PT300
  • Cubic Global Sentinel-5B
  • SenseAware PT300D
  • Cubic Global Sentinel-5L
  • Sensitech TempTale4
  • Cubic Mesh Asset Tag RSU-3
  • U.S. Postal Inspection Service PT-200
  • DataLong16 DL 16-08-GS-A
  • ZillionSense Tracking Device

TempControl in action

  1. At origin

    1. United Cargo
      facility

      • Freight handled in adherence to customer specific standard operating procedures
      • Temperature-controlled storage
      • Temperature notifications at specified touch points, 24/7 and in real-time
      • Proactive temperature and battery voltage checks for active units
    2. Ramp
      transport

      • Expedited runner transports cargo
  2. In transit

    1. Aircraft loading, transport,
      and offloading

      • Highest freight boarding priority
      • Freight is positioned on aircraft for safest transport
      • First priority offloaded
  3. At destination

    1. Ramp
      transport

      • Expedited runner meets aircraft and transports cargo
    2. United Cargo
      facility

      • Freight handled in adherence to customer specific standard operating procedures
      • Temperature-controlled storage
      • Temperature notifications at specified touch points, 24/7 and in real-time
      • Proactive temperature and battery voltage checks for active units

We guarantee the flight you choose

Drop your shipments within the acceptance standards and we guarantee to move your TempControl shipment as booked, or we will refund 80% of the freight transport charge up to a maximum of $5,000 USD per United air waybill. (Service claim due within 7 days of recovery.)