TempControl

United Cargo knows that as scientific discoveries advance, so do the needs of your cold chain shipments. That’s why we made customer-specific processes and procedures the foundation of TempControl program, with a dedicated 24/7 TempControl Tower and enhanced ground facilities in key pharmaceutical locations

Whether your temperature needs are cool or controlled
room temperature, TempControl shipments receive priority
handling from our facility to our aircraft and back.

For pricing, reservations or additional information contact us.

View the global TempControl network

Your benefits

Our unique and comprehensive process focuses on care and precision to safeguard your cold chain shipments across our global network

  • Temperature security

    • United Cargo elevates the management of your temperature-sensitive
      shipments through our end-to-end, SOP-governed processes that keep
      the shipment integrity top of mind.
  • Service and expertise

    • Our quality commitment combines superior performance, continuous
      oversight and 24/7 communication to protect your pharmaceutical and
      life science products at every point in the cold chain.
  • Solutions by segment

    • Ambient: 15˚C to 25˚C (59˚F to 77˚F)
    • Cool: 2˚C to 8˚C (36.6˚F to 46.4˚F)
    • Frozen: -25˚C to -10˚C (-76˚F to -22˚F)

See more healthcare solutions

TempControl Services

Intentionally left blank Active 6650 Active 6550 Active 6450 Active 6350 Passive 6150 Intentionally left blank
Container Type PharmaPort 360
va-Q-tainer
CSafe Envirotainer PharmaPort 360
va-Q-tainer
CSafe Envirotainer    
Boarding Priority Highest Highest Highest Highest High  
Control Tower Booking Management          
TempControl’s 24/7 team provides expert guidance on planning and booking the optimum route for your shipment.
Control Tower Oversight          
Shipments are tracked throughout their journey and up-to-the minute shipment status is provided 24/7 by our specially-trained TempControl Tower.
Just-In-Time Running          
Dedicated personnel ensure shipments are delivered planeside just-in-time for flight departure, minimizing exposure. At arrival, shipments are expedited off the plane to safe temperature-controlled storage at the warehouse.

Our standardized processes and procedures, and contingency plans based on specific temperature ranges, are aligned with IATA Chapter 17 standards.
Custom Tailored SOP          
Standardized processes and procedures, and contingency plans based on specific temperature ranges. Aligned with IATA Chapter 17 standards.
EZ SOP          
Our standardized processes and procedures, and contingency plans based on specific temperature ranges, are aligned with IATA Chapter 17 standards.
Temperature Monitoring          
Proactive temperature readings are logged and reported at critical points throughout the shipment’s journey.
Thermodynamic Management          
Highly trained, professional personnel ensure your valuable cargo remains safe throughout its journey. Physical battery checks, battery changes, re-icing, power supplied, and corrective actions taken on shipment as required.
Lease Management          
Leasing of temperature-controlled units is arranged and provided on customer request.
Unit Repositioning          
Repositioning is performed by United for customer-leased units following the completion of a shipment utilizing our global TempControl network.

Units approved and available for lease through United

  • CSafe RKN
  • Sonoco PharmaPort® 360
  • CSafe RAP
  • va-Q-tainer EUROx
  • Envirotainer RKN e1
  • va-Q-tainer USx
  • Envirotainer RAP e2
  • va-Q-tainer XLx
  • Envirotainer RKN t2
  • va-Q-tainer TWINx
  • Envirotainer RAP t2

GPS tracking devices accepted

  • 7PSolutions GL-200-Tracker
  • FedEx SenseAwareSM 2000
  • CartaSense U-Sensor/CCM
  • Moog Crossbow ILC2000
  • Controlant EHF Model CO 10.01
  • OnAsset SENTRY 400 FlightSafe
  • Cubic Global Sentinel-5L
  • OnAsset SENTRY 500 FlightSafe
  • Cubic Global Sentinel-5B
  • Sendum Wireless PT300
  • Cubic Mesh Asset Tag RSU-3
  • SenseAware PT300D
  • DataLong16 DL 16-08-GS-A
  • U.S. Postal Inspection Service PT-200
  • FedEx SenseAwareSM 1000

TempControl in action

  1. At origin

    1. United Cargo
      facility

      • Freight handled in adherence to customer specific standard operating procedures
      • Temperature-controlled storage
      • Temperature notifications at specified touch points, 24/7 and in real-time
      • Proactive temperature and battery voltage checks for active units
    2. Ramp
      transport

      • Expedited runner transports cargo
  2. In transit

    1. Aircraft loading, transport,
      and offloading

      • Highest freight boarding priority
      • Freight is positioned on aircraft for safest transport
      • First priority offloaded
  3. At destination

    1. Ramp
      transport

      • Expedited runner meets aircraft and transports cargo
    2. United Cargo
      facility

      • Freight handled in adherence to customer specific standard operating procedures
      • Temperature-controlled storage
      • Temperature notifications at specified touch points, 24/7 and in real-time
      • Proactive temperature and battery voltage checks for active units

We guarantee the flight you choose

Drop your shipments within the acceptance standards and we guarantee to move your TempControl shipment as booked, or we will refund 80% of the freight transport charge up to a maximum of $5,000 USD per United air waybill. (Service claim due within 7 days of recovery.)