In honor of Women’s History Month, United Cargo proudly spotlights six exceptional women whose talent, resilience, and leadership drive the organization forward. Representing Sales, Operations, and Corporate roles, their stories reveal the challenges overcome and the lessons learned on the path to success in the cargo industry.

As Eleanor Roosevelt wisely stated, “I am who I am today because of the choices I made yesterday.”

Paving New Paths with Jennifer Greathouse

Cargo Specialty Products Excellence Manager, IAD

What challenges have you faced as a woman in the cargo industry, and how have you overcome them?

When starting out in Cargo, there was the challenge of being only the second female Air Freight Agent in the building—without a blueprint or mentor to follow. Double takes were common, yet that never stopped progress. Success came from focusing on skills rather than gender, working hard, learning from colleagues, and proving capabilities every day. Reflecting on that journey brings pride in paving a path for others.

What advice would you give to women just starting out in aviation or cargo?

The key advice is not to be intimidated by the unfamiliar. Cargo is a fascinating field with something new to learn every day—from the diverse products moved to the unique needs of customers served. The goal is to see the industry move beyond gender labels, where individuals are recognized for their skills and contributions. For those who are curious and ready to work hard, this industry offers many opportunities.

Breaking Barriers with Jo Peacock

Cargo Sales Manager, LHR

What challenges have you faced as a woman in the industry, and how did you overcome them?

When starting out, often the only woman in the room—especially in leadership or sales roles—presented unique challenges. At times, feeling underestimated or overlooked could have been discouraging; however, that became a source of motivation. Hard work, continuous learning, and building relationships based on trust and knowledge paved the way forward. Over time, persistence paid off, and now it is inspiring to see more women enter the field and take their seats at the table.

What keeps you passionate about your role every day?

Collaboration and the success of the team drive passion every day. Helping colleagues tackle challenges and watching them grow into their potential is truly motivating. The dynamic nature of cargo—where no two days are the same—keeps energy levels high. Additionally, being part of a global team creates a constant connection to people and markets around the world, fueling ongoing enthusiasm.

Empowering Across Borders with Hazel Ip

Director, Cargo Sales APAC, HKG

How has United Cargo supported growth and success?

United Cargo consistently empowers by entrusting key projects, supporting innovative ideas, and providing space to lead. Managing a vast, culturally diverse region means facing unique challenges in every market. Flexibility, adaptability, and relationship-building are essential to driving success. United's leadership offers guidance while encouraging independent decision-making.

What unique challenges have been faced as a woman in Cargo Sales leadership?

Working across APAC involves navigating different cultural expectations around women in leadership. Establishing credibility quickly is crucial—not only as a woman, but as a representative of United. Emphasizing respect in every relationship and focusing on results ensures that capabilities shine, allowing gender to take a back seat. This approach has been truly empowering.

Leading with Resilience with Chris Cormier

Cargo Interline Sales Manager, EWR

How have you navigated challenges or barriers as a woman throughout your career?

Rising through the ranks during a time when women were routinely passed over for better opportunities required stepping outside comfort zones. Seeking roles that fostered growth and earning respect was essential. Mentors—both male and female—provided honest feedback and challenged progress, helping overcome obstacles along the way. This perseverance ultimately led to becoming the first female Country Manager in Europe.

What’s the biggest lesson learned about leadership in this industry?

Flexibility and empathy are essential. Experience across multiple departments, cities, and countries has shown that understanding what motivates people is key. Leadership starts with the belief that everyone is doing their best. When environments are created where employees feel safe and valued, they are empowered to rise to any challenge.

Building a Culture of Connection with Khady Gaye

HR Business Partner, ORD

Khady Gaye’s journey from Brussels to Chicago embodies United’s commitment to building a culture of connection. As an HR Business Partner with extensive experience in Cargo across EMEA, Khady has dedicated herself to creating inclusive spaces where trust, integrity, and authenticity prevail. By confronting challenges such as assumptions and microaggressions, she transforms obstacles into opportunities for growth, fostering empathy and open dialogue that empower teams. Her story reinforces United’s mission to unite the world, inspiring a future where every individual is valued, and every voice is heard.

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Championing Growth and Empowerment with Tammy Holloway-Servedio

Director, Cargo Performance America, LAX

With an aviation journey that began at 16 and has now spanned 18 years with United, Tammy’s story is one of relentless pursuit and empowerment. Inspired by pioneers like Amelia Earhart and Sally Ride, she joined United Cargo two years ago and quickly became driven by the division’s global impact on supply chains and humanitarian efforts. In her role as Director of Cargo Performance for the Americas, Tammy champions self-awareness and encourages her team to align their strengths with their passions.

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