Choose GEN to leverage the global United network at the best price point for your logistics needs.
GEN delivers excellent logistics value on an air freight network with worldwide scope and exceptional service.
GEN delivers excellent logistics value on an air freight network with worldwide scope and exceptional service.
Ship anywhere across the global United Airlines® network, including international connections through interline partners.
Booking | Book your shipment within our 14-day booking window online or by phone. |
Network availability | United network, trucking providers and interline partners |
Customer support | Contact center assistance: call 1-800-UA-CARGO (1-800-822-2746) or email cargo@united.com |
Tracking | Updates at each progress point* |
Aircraft | Widebody, narrow body and trucks available** |
Size and weight limits | None (within aircraft specs) |
Loading and unloading | Wide range of ULD types available*** |
Air freight shipments must meet specific TSA security requirements before being transported on passenger or cargo aircraft.
*You may include GPS and electronic tracking devices in your shipment for additional visibility. View a list of tracking devices approved for use on United aircraft.
**View a list of aircraft in the United Cargo fleet
***View a list of ULD types and specs
Shipment acceptance at origin minimum times (prior to scheduled flight departure). Acceptance times may vary by location. See station information for specific drop-off locations and times. See the rules and regulations page for shipment acceptance definition.
U.S. hub locations*
All other locations
U.S. hub locations*
All other locations
Gateway locations**
All other locations
Gateway locations**
All other locations
*United's U.S. hub locations are DEN, EWR, IAD, IAH, LAX, ORD and SFO.
**The gateway location is the station where the shipment is loaded on an international flight.
Pick up times (after actual flight arrival)
