Effective March 29, 2023, Air General will provide cargo handling for all United Cargo shipments at Charlotte Douglas International Airport (CLT). Air General is a dedicated cargo/freight handling and warehouse company based in the United States with more than 34 facilities nationwide.

All import shipments will be transferred over from Jetstream to Air General on March 29 and will be available for pick up by 12:00 p.m.

Below is the contact information for Air General:

New address:

United Cargo CLT Freight Facility - Air General

3201 International Airport Dr.

Suite 100

Charlotte, NC, 28208

Email: grp-cgoservice-cltff-vm@united.com

Phone: 704-359-6914

FIRMS Code: LDD0

Hours of operation:

Mon.-Sun.: 05:00 – 21:00

If you have any questions, please reach out to your United Cargo Sales professional, our CLT Team at grp-cgoservice-cltff-vm@united.com, or our Cargo Customer Service Center at cargo@united.com.

United Cargo values your support and appreciates your business. We look forward to continuing to provide safe, swift, and secure transport for all your shipments to and from CLT.