The Federal Aviation Administration (FAA) mandated inspections of 737 MAX 9 aircraft operated by U.S. airlines. This decision follows a recent pressurization incident with an Alaska Airlines 737 MAX 9 aircraft. As a result, United has temporarily suspended service on MAX 9 aircraft to conduct thorough inspections. We are actively inspecting the aircraft which may result in some cancellations or delays.

Our Customer Service Center is working directly with impacted customers to find alternative shipping options. In the meantime, we will continue to accept customer shipments at our freight facilities and find alternative aircraft. Please reach out to our Cargo Customer Service Center at cargo@united.com or to your United Cargo Sales professional for more information.

We will update this page with more information as it becomes available from the FAA.