Effective Monday August 5, 2024, United Cargo will be moving to a new facility at Indianapolis International Airport (IND). Air General will continue to be our cargo handler at the new address. The FIRMS code and hours of operation will also remain the same.

Please use the new address for any shipments that are inbound or outbound beginning August 5, 2024. Shipments not yet recovered from the previous IND freight facility before the transition must also use the new address on or after August 5.

New IND freight facility address:
Air General
7899 S. Service Road
Suite R Indianapolis, IN 46241

Hours of operation:
Mon.-Fri.: 05:00-20:00
Sat.: 05:00-12:00
Sun.: Closed

New phone numbers:
Domestic Counter: 317-270-5385
International Counter: 317-270-5386

FIRMS code:
HAH5

If you have any questions about the new facility or would like to secure capacity on any of our flights, please contact our Cargo Customer Service Center at cargo@united.com or your United Cargo Sales professional for more details.

United Cargo values your support and appreciates your business. We look forward to continuing to provide safe, swift, and secure transport for all your shipments to and from IND.