Main Cargo Facility

 Temporary GEN/EXP Restrictions

The entire Main Cargo Facility is monitored by security cameras 24/7.

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Rochester

United States

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Rochester U.S.C.B.P.

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Freight Facility

Terminal Servicing

QuickPak

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PetSafe

Greater Rochester Int'l Airport

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View the electronic tracking and temperature-monitoring devices accepted on our mainline aircraft.

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Economical and reliable air freight service.

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TempControl

Lifesaving medical and emergency shipments.

LIFEGUARD

Specialized service for funeral shipments. 

TrustUA

Transportation and monitoring for high-value items. 

UASecure

UAPremium

Shipments that require special handling such as flowers, perishables, hazardous materials, seafood, and COVID-19 vaccine materials.

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<ul><li>Online: If you’re a registered user, log in and head to the <a href="https://customer.unitedcargo.com/s/onlinebookingrequest/">My Cargo</a> page to get started. If you’re not registered yet, <a href="https://customer.unitedcargo.com/s/registration">get started here.</a></li><li>By phone: Within the U.S., call 1-800-UA-CARGO (1-800-822-2746). Outside the U.S., <a href="http://www.unitedcargo.com/en/us/learn/support/contact-us.html">call your local international sales office.</a></li><li>By email: Contact our team at <a href="mailto:cargo@united.com">cargo@united.com</a> for more details.</li></ul>

<ul><li>Online: If you’re a registered user, log in and head to the <a href="https://customer.unitedcargo.com/s/onlinebookingrequest">My Cargo</a> page to get started. If you’re not registered yet, <a href="https://customer.unitedcargo.com/s/registration">get started here.</a></li><li>By phone: Within the U.S., call 1-800-UA-CARGO (1-800-822-2746). Outside the U.S., <a href="https://unitedcargo-stg-aws.ual.com/en/us/learn/support/contact-us.html">call your local international sales office.</a></li><li>By email: Contact our team at <a href="mailto:cargo@united.com">cargo@united.com</a> for more details.</li></ul>

<ul><li>Online: If you’re a registered user, log in and head to the <a href="https://mycargo.unitedcargo.com/cargo/">My Cargo</a> page to get started. If you’re not registered yet, <a href="http://www.unitedcargo.com/en/us/book/getting-started.html">get started here.</a></li><li>By phone: Within the U.S., call 1-800-UA-CARGO (1-800-822-2746). Outside the U.S., <a href="http://www.unitedcargo.com/en/us/learn/support/contact-us.html">call your local international sales office.</a></li><li>By email: Contact our team at <a href="mailto:cargo@united.com">cargo@united.com</a> for more details.</li></ul>

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Booked with high boarding priority, UAPremium shipments are monitored from origin to destination. Whether it’s across the country or between continents, UAPremium moves your cargo quickly without sacrificing careful handling and customer support. Choose UAPremium to ensure your shipments arrive on time, every time.

Station Product Details- UAPremium

Air freight on time and on budget. GEN delivers excellent logistics value on an air freight network with worldwide scope and exceptional service. Choose GEN to leverage the global United network at the best price point for your logistics needs.

GEN (General Freight)

Station Product - GEN

Performance is the priority. When time is of the essence, EXP gets your shipment there faster. Whether it’s across the country or between continents, EXP moves your cargo quickly without sacrificing careful handling and customer support. Choose EXP to ensure your shipments arrive on time, every time.

EXP (Express Freight)

Station Product - EXP

As travel demand and government restrictions continue to impact our schedule, we've suspended all PetSafe and military pet transportation until further notice.
PetSafe® is here to get your dog or cat where they need to be safely and comfortably. Use PetSafe to transport pets to nearly 300 destinations. Our team loves animals as much as you do and will care for your pet throughout their entire journey.

Station Product - PetSafe

Thousands of daily flights, one quick shipping solution. A same-day solution that flies almost anywhere: QuickPak® offers expedited shipping across the global United network for cargo under 100 pounds (45.4 kilograms).Please note, for QuickPak shipments that include regulated dangerous goods, shipments must be accepted and processed 90 minutes prior to scheduled flight departure.

QuickPak®

Station Product - QuickPak

Protect and preserve lifesaving medical shipments. Transport human tissues or cell therapy treatments across the global United network with speed, careful handling and complete oversight by our expert team.

Station Product - LifeGuard

Your cold chain shipping solution for pharmaceuticals, biologics and more. Use TempControl to ship temperature-sensitive freight around the world with precision, expert handling and around-the-clock monitoring.

Station Product - TempControl

Funeral shipments handled with care. With a compassionate team of professionals helping you at every step, TrustUA simplifies the transportation of casketed and cremated human remains.

Station Product - TrustUA

For your most valuable, precious and priceless cargo. Book UASecure to ship your valuable cargo with the highest levels of security and specialized handling.