About us

About us

United Cargo is committed to award-winning customer service with industry-leading operational and on-time performance. We believe that making United a great place to work will result in employees who are more committed than ever to delighting our customers.

We deliver business-friendly service via the cargo capacity of the world’s most comprehensive route network.

With U.S. hubs in Chicago, Denver, Houston, Los Angeles, New York/Newark, San Francisco and Washington, D.C., and enhanced service to and from Asia and Australia, Europe, Latin America, Africa and the Middle East, United Cargo can quickly transport customers’ shipments to and from virtually any city in the world.

Meet the United Cargo Leadership Team

  • Jan Krems

    President, United Cargo

    Vice President, United Airlines

    Responsible for all aspects of United Cargo's operations, customer service, sales and marketing activity, revenue management, product quality, and technology solutions.

  • Chris Busch

    Vice President, United Cargo Americas

    Managing Director, United Airlines

    Responsible for all aspects of United Cargo's activity in the Americas region including sales, operations, and revenue management.

  • Jacques Leijssenaar

    Vice President, United Cargo EMEIA

    Managing Director, United Airlines

    Responsible for all aspects of United Cargo's activity in the EMEIA region including sales, operations, and revenue management.

  • Mirco Renfer

    Vice President, United Cargo Asia Pacific

    Managing Director, United Airlines

    Responsible for all aspects of United Cargo's activity in the APAC region including sales, operations, and revenue management.

  • Peggy Guse

    Vice President, United Cargo Marketing, Customer Service and Alliances

    Managing Director, United Airlines

    Responsible for all aspects of United Cargo's Marketing & eCommerce, Strategy & Analytics, Technology Products & Development, Customer Service Strategy and Alliance partnerships. 

  • Helen Kristensen

    Vice President, United Cargo SIGMA Team

    Managing Director, United Airlines

    Responsible for all aspects of United Cargo's Strategic, Interline, Government, and Mail Accounts (SIGMA).

  • Mark Albrecht

    Managing Director, Cargo Logistics

    Director, United Airlines

    Responsible for overseeing United Cargo's costs and capital expenditures, as well as leading United's ULD assets, Cargo’s Road feeder services, Safety, Policy, and Procedure.

  • Manu Jacobs

    Managing Director, Specialty Products

    Director, United Airlines

    Responsible for overseeing United Cargo’s suite of Specialty Products, which includes Express, TempControl, QuickPak, LifeGuard, TrustUA, UAPremium, and UASecure.

United Cargo was the first commercial airline to deliver COVID-19 vaccines to the U.S.